Introduction
This Privacy Policy describes how Kunming Jilanuo Trading Co., Ltd., doing business as Jilanuo, collects, uses, stores, and protects personal information when you visit the website located at https://www.jilanuo.mom or otherwise interact with our computer systems design and related services. Jilanuo is a technology services company operating in the Computer Systems Design and Related Services industry, and we take the responsibility of handling your information seriously.
By accessing our website or using our services, you acknowledge that you have read and understood this policy. If you do not agree with any part of this policy, you should discontinue use of the website and refrain from providing personal information to us. We encourage you to read this policy in full so that you can make informed decisions about the information you choose to share with us.
We are committed to processing personal information in a lawful, fair, and transparent manner. This document explains what we collect, why we collect it, how long we keep it, and the choices available to you regarding your own data.
Our business is built around designing and integrating dependable computer systems for organizations of all sizes. Because the work we do often requires us to handle data on behalf of our clients, we apply the same discipline to our own privacy practices that we apply to the systems we build. We believe that trust is earned through clarity, and this policy is our attempt to be as clear as possible about how your information is treated.
Information We Collect
We collect several categories of information, each of which serves a distinct and clearly defined purpose. The information we collect falls broadly into information you provide directly, information collected automatically, and information we receive from other sources.
Information You Provide Directly
When you use our contact form, subscribe to our newsletter, send us an email, or otherwise communicate with us, you may provide information such as your name, email address, phone number, company name, job title, and the contents of your message. We use this information to respond to your inquiry and to provide the services you request.
If you engage us for a project, we may also collect business information necessary to perform the engagement, such as billing details, project requirements, technical environment information, and the names and contact details of the individuals who will work with us on the project. This information is used solely to deliver the agreed services.
Information Collected Automatically
When you visit our website, we may automatically collect certain technical information through cookies and similar technologies. This may include your internet protocol address, browser type and version, device type, operating system, referring pages, pages visited, and the date and time of your visit. This information helps us understand how visitors use our website and allows us to improve its performance and content.
Information From Other Sources
In some cases, we may receive information about you from publicly available sources, from business partners, or from analytics providers. We combine this information only where it is necessary to provide a service or to improve the accuracy of the data we already hold.
We do not collect sensitive categories of personal information such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric identifiers through this website unless you voluntarily and explicitly provide such information in a communication with us.
How We Use Your Information
We use the information we collect for a variety of business purposes, each tied to the operation and improvement of our services. We do not sell your personal information to third parties for their own marketing purposes.
- To provide and maintain our services — we use your information to respond to inquiries, deliver requested services, and manage our relationship with you.
- To improve our website and offerings — we analyze usage patterns to understand how visitors interact with our site and to make improvements to its design and content.
- To communicate with you — we may use your contact details to send you updates, respond to your questions, or inform you about changes to our services.
- To ensure security — we process technical information to detect, prevent, and respond to fraud, abuse, security incidents, and other harmful activity.
- To comply with legal obligations — we may process information where required by applicable law, regulation, or legal process.
We process information only for the purposes for which it was collected, and we take care not to use it for unrelated purposes without first obtaining your consent or otherwise establishing a valid legal basis. When we rely on automated means to process technical information, the purpose is limited to understanding aggregate usage trends, never to make decisions that have legal or similarly significant effects on you.
Legal Bases for Processing
Where the laws that apply to you require a legal basis for the processing of personal information, we rely on one or more of the following grounds. First, we process information where it is necessary to perform a contract with you or to take steps at your request before entering into a contract. Second, we process information where it is necessary for our legitimate interests, such as improving our services and keeping our systems secure, provided those interests are not overridden by your own rights and interests. Third, we process information where you have given your consent, which you may withdraw at any time. Fourth, we process information where we are required to do so to comply with a legal obligation.
If you would like to understand which of these bases applies to a particular processing activity, you may contact us using the details provided at the end of this policy.
We do not engage in decisions based solely on automated processing that produce legal effects or similarly significant effects concerning you. Where any element of our processing is automated, it is limited to routine technical functions such as logging and aggregated analytics, and it does not determine your access to services or the terms on which those services are provided.
Third Party Services
Our website may contain links to third party websites, applications, or services that are not operated by us. This Privacy Policy does not apply to those third parties, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third party website you visit before providing them with personal information.
When we engage third party service providers, we take reasonable steps to ensure that they maintain appropriate technical and organizational safeguards for the protection of personal information.
Some of the tools we use, such as analytics and email delivery services, may collect information through their own technologies. Where this occurs, that collection is governed by the privacy policies of those providers, and we recommend that you review them to understand how your information is handled.
Data Retention
We retain personal information only for as long as is necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. The specific retention period depends on the nature of the information and the purpose for which it was collected.
For example, information you submit through our contact form is retained only as long as needed to respond to your inquiry and to keep records of that correspondence. Technical information collected automatically may be retained in aggregated form for a longer period for analytical purposes. When personal information is no longer needed, we take steps to securely delete or anonymize it.
Information that we process in connection with an active client engagement is retained for the duration of the engagement and for a reasonable period afterward, consistent with applicable record keeping and legal requirements. Where retention is no longer necessary, the information is deleted or rendered anonymous so that it can no longer be linked to you.
Data Security
We implement reasonable and appropriate technical and organizational measures designed to protect personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. These measures include access controls, encryption where appropriate, and regular review of our security practices.
Our security program is informed by the same principles we apply when designing systems for our clients: least privilege access, defense in depth, and regular review. We limit access to personal information to those employees and service providers who need it to perform their duties, and we require them to maintain the confidentiality of that information.
However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to protect your information using commercially acceptable means, we cannot guarantee its absolute security. We encourage you to use caution when transmitting information over the internet and to keep any passwords or access credentials confidential.
International Data Transfers
Jilanuo is based in China, and our services are provided from that location. If you access our website from a country other than China, please be aware that your information may be transferred to, stored, and processed in China or in other countries where our service providers operate.
The data protection laws of these countries may differ from those in your jurisdiction. By using our website and providing us with your information, you consent to such transfer and processing in accordance with this policy.
When we transfer personal information across borders, we take reasonable measures to ensure that an appropriate level of protection is maintained. Where our service providers process information on our behalf, we enter into written agreements that obligate them to safeguard the information and to process it only in accordance with our documented instructions.
Your Privacy Rights
Depending on where you live, you may have certain rights regarding your personal information. These may include the following.
- Access — the right to request a copy of the personal information we hold about you.
- Correction — the right to request that we correct inaccurate or incomplete information.
- Deletion — the right to request that we delete your personal information, subject to legal exceptions.
- Restriction — the right to request that we limit how we process your information in certain circumstances.
- Objection — the right to object to processing based on legitimate interests.
- Data portability — the right to receive your information in a structured, commonly used, and machine readable format.
- Withdrawal of consent — the right to withdraw consent where processing is based on consent.
To exercise any of these rights, please contact us using the details in the contact section below. We will respond to your request within the timeframe required by applicable law. We may need to verify your identity before fulfilling certain requests.
We will not discriminate against you for exercising any of the rights described in this policy. If we are unable to fulfill a request, we will explain the reason, which may include an applicable legal exception or the need to verify your identity before taking action.
Privacy for Children
Our website and services are not directed to children under the age of 16, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without verifiable parental consent, we will take steps to delete that information as quickly as possible.
If you believe that a child has provided us with personal information, please contact us so that we can investigate and take appropriate action. We do not design our services to appeal to children, and we take reasonable steps to prevent the accidental collection of information from minors.
Marketing Communications
If you subscribe to our newsletter or otherwise opt in to receive marketing communications, we may send you emails about our services, industry insights, and other content we believe may be of interest to you. You may unsubscribe from these communications at any time by following the unsubscribe link included in each email or by contacting us directly.
Please note that even if you opt out of marketing communications, we may still send you transactional or administrative messages relating to services you have requested. These messages are necessary to manage our relationship with you and cannot be opted out of in the same way.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the last updated date at the top of this page. Material changes will be communicated more prominently, such as through a notice on our website.
We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of the website after any changes constitutes your acceptance of the revised policy.
If a change materially affects the way we use your personal information, we will make reasonable efforts to notify you in advance, whether by email where we have your contact details or by a prominent notice on the website. We will not use personal information for materially different purposes without first providing notice and, where required, obtaining your consent.
How to Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us using the details below.
- Company — Kunming Jilanuo Trading Co., Ltd.
- Address — Room 1208, 12/F, Meiya Building, 20 Renmin Middle Road, Wuhua District, Kunming - 650000, China (CN)
- Email — team@jilanuo.mom
- Phone — +13205004285
- Website — https://www.jilanuo.mom
We aim to respond to all privacy related inquiries promptly and will work with you to resolve any concerns you may have about the handling of your personal information.
If you are not satisfied with our response, you may have the right to lodge a complaint with the data protection authority in your jurisdiction. We would nevertheless appreciate the opportunity to address your concerns directly before you escalate them.